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Worldwide shipping
Duties prepaid to AU, US, UK, Canada, NZ, Singapore, UAE.
Custom stitched
Cut to your measurements. Lifetime re-tailoring if your fit changes.
30-day returns
Unworn pre-stitched pieces. Custom-stitched pieces aren't returnable for change of mind — your consumer guarantees under Australian Consumer Law still apply.
WhatsApp concierge
Ketaki and the team reply within 12 business hours.
Compliance
Everything Aratrikkaz Pty Ltd commits to — across the Australian Consumer Law, the Privacy Act 1988 (Cth) and Australian Privacy Principles, the Spam Act 2003 (Cth), and equivalent obligations in the markets we ship to. Each policy below shows its own “last updated” date.
What we collect, how we use it, and the rights you have under the Privacy Act 1988 (Cth), Australian Privacy Principles, GDPR, and CCPA.
The agreement between you and Aratrikkaz when you shop with us, governed by Australian law.
Our 30-day window for ready-to-wear and stock pieces, plus how custom-stitched garments work under the Australian Consumer Law consumer guarantees.
When and how refunds are processed, including duties, gift cards, and the way they interact with payment-method rules.
Australia Post and DHL Express windows, duties prepaid, and where we ship.
The cookies and similar technologies we use, the categories you can control, and how to revisit your preferences.
What is and isn't allowed when you use our site, accounts, and community surfaces.
Ownership of our photography, copy, designs, and how to report infringement.
Colour, fabric, and product-information caveats — including what artisanal handwork means for visible variation.
Our WCAG 2.2 AA commitments, how to report a barrier, and the alternate channels available.
Our voluntary statement on the prevention of modern slavery and human trafficking. Our annual revenue does not yet meet the Modern Slavery Act 2018 (Cth) reporting threshold; we publish in line with its principles voluntarily.
How to access, correct, export, or delete the personal information we hold — Australian APP 12 + GDPR Article 15.
Have a compliance question we don’t answer here? Email hello@aratrikkaz.com — we’ll route it to the right person.